The Importance of Reflecting Back

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The goal of this practice is actually to become a better listener. Psychologists and therapists who are doing one on one coaching or one on one therapy know this all too well. The last few words of what somebody said as mechanical and robotic as that might sound really, really does help the person feel heard.

Anita Nowak shows how you can nurture powerful, genuine connections through purposeful empathy.

— YOU’LL LEARN —

1) What NOT to do when you’re trying to connect

2) The trick to improving your active listening

3) How to get into the empathic mood

Subscribe or visit AwesomeAtYourJob.com/ep863 for clickable versions of the links below.

— ABOUT ANITA —

Anita Nowak, PhD, is an empathy expert, speaker, podcaster, award-winning educator, certified coach, and founder of Purposeful Empathy by Design, a boutique global advisory firm that helps purpose-driven organizations create cultures of empathy and social impact. Passionate about mentoring the next generation of changemakers, she teaches leadership, ethics in management, and social entrepreneurship and innovation at McGill University. Anita lives in Montreal with her husband and daughter.

• Book: Purposeful Empathy: Tapping Our Hidden Superpower for Personal, Organizational, and Social Change

• LinkedIn: Anita Nowak

• YouTube: @anitanowak2977

• Website: AnitaNowak.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: A Politics of Love: A Handbook for a New American Revolution by Marianne Williamson

• Book: Dare to Lead: Brave Work. Tough Conversations. Whole Hearts by Brene Brown

• Book: Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by Brene Brown

• Past episode: 311: Communication Secrets from FBI Kidnapping Negotiator Chris Voss

• Tool: The Personal Values Assessment

— THANK YOU SPONSORS! —

• AutomateYourBusywork.com. Check out the book that helps you Automate Your Busywork