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863: Mastering Empathy to Enrich Relationships and Reduce Stress with Anita Nowak

How to Be Awesome at Your Job

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The Importance of Reflecting Back

The goal of this practice is actually to become a better listener. Psychologists and therapists who are doing one on one coaching or one on one therapy know this all too well. The last few words of what somebody said as mechanical and robotic as that might sound really, really does help the person feel heard.

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