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16min chapter
#130 - Unlocking High Average Ticket Sales in HVAC and Plumbing
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Tailoring Service Offerings to Customer Needs
This chapter emphasizes the importance of understanding customer preferences and concerns before recommending products or services in the HVAC and plumbing industry. It discusses the negative practice of providing unsolicited quotes and highlights the significance of conducting meaningful conversations to earn customer trust. The chapter also explores strategies for increasing average ticket sales by offering high-end products and targeted marketing efforts.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode