Creating an Emotional Environment in a Team Environment

Sally Kohn: "I think people, you know, who don't consider themselves facilitators, can use those two things. What a tone it creates at the beginning of a team or mission to talk about absolutely we should" She says knowledge management thrives on problems and that creating an emotional place where people appreciate each other is key for success. The best relationships are comfortable finding places to go where you can talk comfortably, she adds.