Ryan Bartlett - How a Failed Poker Pro Built a $1 Billion Business
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Cultivating Versatile Talent and Customer Connections
This chapter focuses on the significance of attracting versatile talent and establishing a strong company culture to succeed in business. It highlights the importance of exceptional customer service and personal connections, underscoring how these elements contribute to a positive work environment and customer loyalty. The narrative also introduces innovative strategies like a Kudos app to foster appreciation amongst team members and discusses the benefits of utilizing local talent for better customer interactions.
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