
Intercom on Product: Riding the AI wave in 2024
Intercom on Product: Building Software in an AI-first World
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Discussing the Anatomy of a Misapplication of AI and AI Tools
This chapter discusses the areas where AI should not be used and the current state of AI tools, emphasizing the need for improved output. They explore the limitations of tools like Alexa and Siri, discuss frustrations with generative AI, and highlight the importance of validation and structured AI training.
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