Rapid Response: A crisis leadership session with General Stanley McChrystal
Masters of Scale
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Leading Through Crisis: Empathy and Communication
This chapter examines the challenges leaders encounter in adapting to the new realities of the pandemic, emphasizing the significance of empathy and open communication. It discusses the need for creating a shared consciousness within teams to empower informed decision-making in crisis situations. Additionally, the chapter addresses the long-term effects of stress on employees and the importance of leaders fostering a supportive environment.
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