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Salim Ramji: The Industry Uses Complexity As a Mask to Charge More

The Long View

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Vanguard: Culture, Technology, and Client Focus

This chapter delves into Vanguard's unique client-owned structure and its impact on service culture, highlighting their commitment to fee reductions and long-term investment success. Additionally, it covers technological advancements, including an AI-driven tool that personalizes financial advice, aimed at making financial services accessible to a wider audience.

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