Marc Stickdorn 'Journey Map Ops Q&A'
The Human Centered Design Podcast (Premium)
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Scrum - Who's Responsible?
Do people have time to actually do it? And if not, maybe you can crate it as part of a project set up. You need three days per month, if you coordinator, to take care of that. So there's one person who should be the master of the ceremony and poke people and say, o what? Keep on doing it. Then there are the coordinators who are actually checking the journeyman and adding pain points to it or up dating capeyes, you can automate all that, but in the beginning it's usually manual work. Until you are ina stay wake and automate stuff and and link it into your ticketing system, for example, so you automatically see the
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