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How to Say No While Strengthening Relationships

Negotiate Anything

00:00

How to Deliver a Warning in a Sandwich Style Technique

In negotiations, we are always going to be presented with options that don't work for us. One of the biggest mistakes you can make when saying no is focusing on the negative and not the positive. So how do we say no without just, without jeopardizing the relationship? We use a no sandwich. And so these techniques a utilize in psychology what's known as the primacy and recency effect.

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