2min chapter

Customer Success Talks cover image

The Power of Persuasion in Customer Success: Practical Strategies | Dr. Christopher Phelps

Customer Success Talks

CHAPTER

Unlocking the Art of Persuasion in Everyday Interactions

This chapter explores the unconscious use of persuasion techniques in everyday interactions and emphasizes the importance of recognizing these principles. It encourages listeners to ethically harness their influence to positively affect others.

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