Brave New Work - Kim Scott: The Future of Feedback
Blinkist Podcast - Interviews | Personal Development | Productivity | Business | Psychology
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The Non Violent Communication Framework
Non violent communication is a way to have what would normally be a feedback conversation using a method that's more focused on connection and ampathy. It has a few components: an observation with judgment, then connecting those feelings to a deep need you have which all people share. And then finally, making a request. Would you be willing to x based on what you've just heard and see if there's a way we can all get our needs met through requests that we make?
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