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Email, Slack, Zoom and text: How to master virtual communication, with Andrew Brodsky, PhD

Speaking of Psychology

CHAPTER

Navigating Virtual Communication

This chapter delves into the transformation of communication in the workplace, highlighting the shift from traditional office interactions to digital platforms. It introduces the 'PING' framework to help individuals choose appropriate communication methods and adapt to a hybrid work environment. The discussion also addresses the complexities of crucial conversations and the impact of in-person presence on workplace culture, ultimately emphasizing the need for empathy and effective engagement in virtual settings.

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