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#52 The Republic of Tea: The Story of the Creation of a Business, as Told Through the Personal Letters of Its Founders
Founders
The Importance of Listening to Founders
As a business grows, it becomes more concerned with its own survival than yours. This does not mean it is always smarter than its founder. It just means it doesn't always see things the way he does. And if he is unwilling to yield to its demands on him, it eventually grows willing to go its own way.
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