Modern Wisdom cover image

#506 - Elizabeth Stokoe - The Science Of Analysing Conversations

Modern Wisdom

00:00

The Art of Communication Dynamics

This chapter explores the complexities of human communication, focusing on how language and gestures influence our interactions. It examines the balance between brevity and rapport-building in conversations, especially in customer service and healthcare contexts. Through anecdotes and analysis, it underscores the significance of communication styles as reflections of personality and the importance of adaptability in social exchanges.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app