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620: How to Respond When You Get Triggered, with Sally Helgesen

Coaching for Leaders

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Cultivating Positive Narratives

This chapter explores the idea of creating alternative, positive narratives in response to triggering workplace conversations, promoting healthier emotional reactions. It emphasizes the importance of reframing perspectives and extending goodwill in interactions, particularly in leadership contexts. Strategies are discussed for navigating interpersonal conflicts and addressing emotional triggers, with a focus on fostering constructive communication and understanding.

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