Navigating Business Uncertainty

This chapter examines the challenges of managing business priorities amidst economic uncertainty, particularly in the hospitality sector, highlighting issues like rising costs and supply chain problems. It discusses the need for agility and resilience within organizations, emphasizing the importance of crisis management, scenario planning, and soft skills as essential components of a successful adaptive strategy. The chapter also addresses the dual impact of AI on communication and skill development in the workplace, stressing the need to maintain human connections and effective communication despite increasing reliance on technology.