Effective Communication Framework: What, So What, Now What

You’ve been asked a curveball question in a job interview, or your boss has asked what you think in a meeting. Suddenly your heart races and your palms get sweaty.

So how can you think clearly and speak in a compelling way when you’re put on the spot?

Matt Abrahams has some surprising tips and insights to help you get through these anxiety-inducing moments - from how to maximise mediocrity to harnessing the power of small talk.