2min chapter

WorkLife with Adam Grant cover image

The Science of Productive Conflict

WorkLife with Adam Grant

CHAPTER

Problem Solution Statements - How to Avoid Conflict and Conflict Resolution

Leaders often say, don't bring me problems. Bring me solutions. But if people can only speak up when they have a solution, you'll never hear about the biggest problems which are too complex for one person to solve. Might be solving the wrong problem. By creating a space where people can share problem solution statements publicly expensif opens up the conversation and makes it easier for everyone to identify the type of conflict before trying to solve it. It helps to prevent relationship conflict by focusing on the problem, not the people. To prevent status conflict by making sure different perspectives are respected and considered.

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