Carl - “How do I embrace friction in my company?”
Fixable
The Magic Dust Question: What Do You Need?
Francis: I think all of your hopes and dreams as an organization are on the other side of learning how to surface and manage conflict productively. Francis: If you get to even a five or dare we dream a six or seven, you will be on a path to crushing it that you can't even imagine right now. "I suspect that these so-called perpetrators at the beginning of our conversation are not the only ones who have internalized that conflict is a bad thing"
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