We've Never Talked Before

Louis: I think that i get guessed on, and i weyo agree on what wo said before. But this is what we are preaching in thes but gas. And you summarize it quite well. Thea sand a, al, very good. That's good. You put us ot in a minority. So ye, it's a bullshet often cited by people who are afraid to talk to customers. A lot of people in marketing seem to think that, because allegedly, step jobs did undo any research. They don't do. It's just another excuse why markets don't want to talk to Customers.

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