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The Business Case for Good Manners with etiquette coach William Hanson

A Bit of Optimism

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The Art of Storytelling and Etiquette

This chapter explores the intricacies of storytelling and the social etiquettes associated with it, emphasizing the balance between engaging anecdotes and audience engagement. It highlights the challenges of addressing disruptive behaviors in public spaces, particularly regarding mobile phone usage, and discusses how cultural differences influence communication styles. Additionally, the chapter examines the importance of clear communication and good manners in fostering respectful interactions across varying contexts.

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