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3min chapter
CIO Strategy: How IT can Create Great Customer Experiences
CXOTalk: Leadership, AI, and the Digital Economy
The Impact of Technology Transformation on Customer Experience
Solicin: By building this component-based architecture in the cloud, we're able to deliver new capabilities so much faster. As the banking industry has tackled fees, we were able to reduce our fees and give customers a 24-hour grace period for an overdraft. You can now see your paycheck on a Wednesday as opposed to a Friday. We've dramatically reduced the time it takes to apply for a new checking account by leveraging the power that we have in the data here at Solicin.
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