"Upstream" with Erik Torenberg cover image

E103: Byrne Hobart on What The First AI Agents Will Do + China, Google Analysis

"Upstream" with Erik Torenberg

CHAPTER

Intro

This chapter examines the role of AI agents in tech support and customer service, emphasizing their application and effectiveness. It highlights the importance of real-world feedback and human intervention to improve AI's understanding of user intent and automate customer interactions.

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