The Power of Giving Employees $500 a Month to Improve Customer Experience

I love that $500 a month spending to improve someone's experience. That's brilliant. I, I've found it super cool and empowering to any employee. Love to get something like that in place here, not there yet, but that's the goal because it provides everybody the opportunity to be involved in the customer experience. It says you by giving employees that $500 every month that you're telling them that they do have a big impact on a customer's experience.

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