The Product Podcast cover image

Samsara CPO on Building a $20B Tech Giant by Digitizing Non-Tech Industries | Kiren Sekar | E266

The Product Podcast

00:00

Enhancing Product Development Through Direct Customer Engagement

This chapter emphasizes the vital role of customer feedback gathered from frontline workers, highlighting the importance of real-world interactions for product teams. It showcases how addressing overlooked usability issues through direct engagement can lead to meaningful product enhancements and improved user experiences.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app