Deborah: As a woman it's hard to remember that you own your smile. Being present in preparo, preparing, but being willing to go with what's needed in the moment is really powerful. And then, of course, being audience centric will help.
The information you receive is only as strong as the questions you ask. In this episode of Think Fast, Talk Smart, Stanford Graduate School of Business lecturers Matt Abrahams and Debra Schifrin discuss how to craft inquiries that can lead to better communication outcomes. Questions are also instrumental in building relationships, Schifrin points out. “If you’re asking questions, you’re signaling to the other person that you value them. You’re taking time to listen to their answers.”
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