CX author Dan Gingiss on turning customers into your own salesforce
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Introduction
This week's guest is customer experienced speaker and coach gingus. Dan has a 20 year corporate background at companies like macdonald's and discover. He shares his insights into why focusing on the customer leads to profitability. It's a really interesting chat, which we hope you'll enjoy.
Transcript
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