Exploring Psychological Safety and Accountability in the Workplace

You’ve probably heard of the adage that too much of a good thing can actually be bad. It turns out, even something as beneficial as psychological safety in the workplace might have its drawbacks. In this episode, Dr. Peter Cappelli, Management Professor and Director of the Center for Human Resources at the Wharton School of Business, reveals surprising research findings about the potential downsides of positive psychology, like how it can hurt performance, especially in non-creative jobs. We also discuss how to balance fostering creativity with maintaining accountability, tools to measure psychological safety, and historical insights like Douglas McGregor’s Theory X and Theory Y. You’ll learn how to improve your team’s performance while keeping them engaged and accountable.

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