3min chapter

The ONE Thing cover image

404. Unreasonable Purpose with Will Guidara

The ONE Thing

CHAPTER

How to Sustain Energy and Morale After a Critic Doesn't Come to Your Restaurant

"I get chill bumps thinking about it is when you knew it might happen and there was this really long period of time like six months where you weren't sure when a critic," he says. "The way to invigorate a team is to give them something to shoot for and shooting for something could be the four-star review but it could be just to get better and better and better" He adds: "There is nothing more draining than feeling like you're just going in and doing the same thing all over again."

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