Otis CEO: Moving Billions Daily, Elevator Evolution, and Service Excellence
In Good Company with Nicolai Tangen
00:00
Recognizing the Heart and Soul of the Workforce
This chapter emphasizes the significance of recognition in the workplace, illustrated through a CEO’s special coin awarded to mechanics as a token of appreciation. It highlights the essential role these workers play in a company’s success and discusses the global context of labor representation and valuing frontline contributions.
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