Fintech Insider Podcast by 11:FS cover image

978. Insights: Innovating through crisis, how can banks stay ahead?

Fintech Insider Podcast by 11:FS

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Empathy and Experience: Key Elements in Consulting

This chapter emphasizes the significance of practical experience in banking and consulting, highlighting the role of empathy in understanding client needs. It contrasts common perceptions of the consulting industry with its true value in addressing clients' challenges, ending with an invitation for further engagement.

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