2min chapter

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship cover image

358: Howwe: Navigating the Tough Road from Services to SaaS - with Ulf Arnetz

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship

CHAPTER

How to Measure Employee Satisfaction

Employee satisfaction is very high. How do you measure that? Is that something built into the product? Yes, we measure that and that's very important. If you have 60% churn as we had for many years ago but still then you want to measure that. It also includes that you can see what financial impact does my team or my self have on this. So instead of just reporting activities you could actually see how much the financial impact is.

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