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Navigating AI Integration in SaaS
This chapter examines the intersection of software-as-a-service and artificial intelligence, focusing on data quality and management practices that impact AI implementation. It discusses the challenges organizations face in adopting AI tools, emphasizing the need for clear use cases and ROI demonstration to gain management buy-in. The conversation also addresses customer onboarding hurdles and the skepticism that can accompany the shift from traditional SaaS to AI-driven solutions.