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Scaling a Home Services Business
This chapter explores the impressive growth of a home services business from its acquisition in 2016 to its ambition of achieving $100 million in revenue by 2030. It delves into the complexities of managing diverse trades, including plumbing and HVAC, while emphasizing the importance of strategic upselling and navigating insurance claims. The discussion also highlights the nuanced challenges of billing and pricing, particularly in water restoration and the use of essential software like Xactimate.