The Optimize Podcast with Jay Abraham & Nick Sonnenberg cover image

Fellow: Helping a SaaS Meeting Company Reclaim Growth

The Optimize Podcast with Jay Abraham & Nick Sonnenberg

00:00

How to Optimize Your Customer Success Platform

The non-user experience is critical because that's your viral loop right there, isn't it? Have you ever looked at an old competitor? I think they shut down was Navigator. You start with our Pro Plan features and then you get downgraded to our free plan after two weeks. We've tested this. And so yeah, our results were very similar to what the textbook says.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app