3min chapter

A Bit of Optimism cover image

Unreasonable Hospitality with Will Guidara

A Bit of Optimism

CHAPTER

Restaurants Are Just Ingredients in the Recipe of Human Connection

The food, service and design of restaurants are just ingredients in the recipe of human connection. No individual ingredient should supersede whether or not people feel connected to one another at a restaurant. The best quote ever about hospitality often attributed to my Angelou is: "People forget what you say, they'll forget what you do, they'll never forget how you made them feel"

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