
201: When consultants overbill a client (Strategy Skills classics)
The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
00:00
The Goal of Apologizing an Coming Clean Is Not to Forgive a Client
The goal of apologizing an coming clean is not to seek forgiveness from a client. The goal is to prevent the situation from becoming a speed bump or a wall that o stops you from progressing further. You always tell people that you can't be angry with someone when they're giving you pink cup cakes with little butterflies on it, it as vanilla smell. How can you be angry with that person? Make sensey? Any questions? Woud nie ogea rap apefor to day. We look forward to helping you develop your strategy, critical thinking, decision making and communication skills next time here on strategy skills podcast.
Play episode from 41:50
Transcript


