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Devex Strategy and Paved Roads at American Express
The chapter explores American Express's Devex strategy, emphasizing the balance between standardization and freedom for engineers, standardizing infrastructure, involving developers in decision-making for tools, and establishing 'paved roads' for efficient code writing and deployment. It discusses starting with routine tasks, gradual retrofitting, automation, flexibility, challenges faced in implementing new components, meeting engineers where they are, and focusing on solving actual problems for customers, developers, and businesses while reducing friction and enhancing security.