Devex Strategy and Paved Roads at American Express

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The chapter explores American Express's Devex strategy, emphasizing the balance between standardization and freedom for engineers, standardizing infrastructure, involving developers in decision-making for tools, and establishing 'paved roads' for efficient code writing and deployment. It discusses starting with routine tasks, gradual retrofitting, automation, flexibility, challenges faced in implementing new components, meeting engineers where they are, and focusing on solving actual problems for customers, developers, and businesses while reducing friction and enhancing security.

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In this episode, Michelle Swartz, Vice president of Developer Enablement American Express, shares insights on improving developer experience. She discusses the creation of an onboarding bootcamp and the development of the AmEx Way Library for better knowledge management. Michelle explains how AmEx balances standardization and flexibility with the concept of Paved Roads. She also highlights the importance of measuring success, fostering community, and elevating the company's tech credibility.

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