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Mastering Self-Control in Difficult Conversation - LinkedIn Live Event

Negotiate Anything

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The Psychology of Emotion Management

This chapter discusses the internal ability to mediate between stimulus and response in difficult conversations. It explains the importance of understanding the psychology of emotion management, highlighting the antagonistic relationship between the amygdala and the frontal lobe. It emphasizes the need to manage one's own emotions before trying to manage the emotions of others and provides tips for recognizing and addressing emotional challenges.

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