HOW TO WIN FRIENDS & INFLUENCE PEOPLE (DALE CARNEGIE) - Listening books
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The Power of a Friendly Approach
This chapter emphasizes the importance of using a friendly and sympathetic approach in various situations. It shares anecdotes that highlight how a friendly approach can defuse potential conflicts and lead to satisfactory outcomes. It also introduces the technique of getting people to say 'yes' from the beginning to set a positive psychological process in motion.
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