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14min chapter
The Science of Negotiation: Top FBI Negotiator Reveals How to Always Get What You Want - Chris Voss
Closers Are Losers with Jeremy Miner
Mastering Communication in Negotiation
This chapter explores the nuances of communication in professional settings, emphasizing the role of tone and playful interactions in fostering camaraderie and emotional intelligence. It discusses the critical distinctions between trust and likability in sales and negotiation, highlighting the need for genuine engagement and adaptability in building rapport. Through personal anecdotes, it showcases how understanding emotions and employing effective questioning techniques can lead to successful outcomes in various environments.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode