11min chapter

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies cover image

Stop Saying You're a Business Partner (And Actually Be One) with Jeff Diana

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

CHAPTER

Empowering HR Through Engagement

This chapter discusses DoorDash's initiative requiring employees to interact with customer support and delivery services, fostering a deeper understanding of the business. It emphasizes the necessity for HR leaders to actively engage with operations and develop business acumen to become integral partners within their organizations.

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