AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
4min chapter
Episode 11: Superhuman’s path to PLG with Gaurav Vohra
The Pocus Unlocking Revenue Podcast
The Value of Human-led Onboarding
This chapter discusses the importance and characteristics of onboarding specialists at Superhuman, highlighting their role in understanding customer pain points and bringing them closer to the product's value. It also covers the significance of capturing bugs, gathering feature requests, establishing rapport, and introducing customers to the cost of the product during onboarding.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode