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14min chapter
Why Starting Small with AI Can Lead to Huge Benefits
Generation AI: Automating Better Business
Enhancing Customer Experiences with AI
The chapter explores the significance of leveraging AI to understand and cater to customer needs effectively, emphasizing the evolution of AI into generative AI. The guest shares insights from their experience in implementing AI at Ancestry and sheds light on rethinking quality assurance practices with AI integration. Discussions also focus on the harmonious blend of human emotions and AI capabilities in enhancing customer service and loyalty.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode