
358. Inside the Mind of a CIA Operative with Jeffrey Sanow
The Greg McKeown Podcast
Mastering Communication Under Pressure
This chapter recounts a woman's tense encounter with an aggressive individual at a homeless shelter, showcasing her use of empathic restating to de-escalate the situation. It also explores her personal challenges in applying these communication skills within her familial relationships, particularly with her mother.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.