Ditching Hourly cover image

Conquering Anxieties with guest Sherry Walling

Ditching Hourly

CHAPTER

Connecting Through Communication

This chapter explores the critical role of effective communication in building client relationships, emphasizing the need for service providers to adapt their language to resonate with clients. It discusses the challenges of developing empathy and the importance of listening and inquiry in establishing meaningful connections, likening the process to learning a new language.

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