Mastering Customer Engagement for Business Growth

"You can't be busy and be broke. Pick one." Today, Alex (@AlexHormozi) speaks about one of the core ways to scale as a small business - do the unscalable. It's a belief that holds many back that are scared of doing work that won't be feasible at a different revenue number.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Timestamps:

(0:43) - People being scared of doing the scalable

(4:06) - You can't be busy and be broke. Pick one

(4:40) - Two most powerful questions to ask your customers

(11:30) - Don't copy the time management of rich people

(13:30) - Doing the unscalable

(20:13) - Closing remarks

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