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Charles Duhigg: How to Have Smarter Conversations [GREATEST HITS WEEK]

Afford Anything

CHAPTER

Bridging Divides: The Power of Empathy in Jury Deliberations

This chapter focuses on the intense jury deliberation for Leroy Reed, an ex-convict facing gun possession charges, highlighting the clash between emotional and legal perspectives among jurors. A standout juror advocates for empathy and understanding, ultimately leading to an acquittal by prioritizing justice over strict legalism. The discussion also emphasizes effective communication strategies in various contexts, including workplace negotiations and pricing discussions, advocating for mutual understanding and deeper dialogue.

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