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Nick Kokonas of Tock & Alinea, flipping the low-margin restaurant model | E1262

This Week in Startups

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Revolutionizing Restaurant Reservations

This chapter explores the evolution and challenges within the restaurant industry, particularly focusing on outdated reservation systems and the high fees charged by platforms like OpenTable. The conversation dives into innovative strategies that can enhance customer commitment and tackle operational inefficiencies, particularly through the use of a deposit system. It also examines the need for a reimagined business model that prioritizes sustainability and profitability amidst the complexities of restaurant financing.

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