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#63: Brand Marketing with Stephanie Donily (Director, Corporate Marketing at Zapier)

B2B Marketing with Dave Gerhardt

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The Importance of Customer Advocacy in Marketing

The exit five community and on this podcast, we talk so much about like so many times that we get really specific or nuanced questions. This is why you can't have a marketing strategy without the company strategy. It all comes back to what are you trying to accomplish? Next thing I want to ask you about that you own is customer advocacy. What is that? Is it a person on your team? What do they do? What's customer advocacy? Yes. So that's a new team. Right now our goals are really focused on operationalizing and delivering customer testimonials.

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